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Email marketing South Africa

Unlock the most powerful and profitable channel in your digital marketing toolkit. In a world of ever-changing algorithms and fleeting social media trends, email marketing remains the unshakable cornerstone of sustainable business growth, offering a direct line to your customers and an unparalleled return on investment. For ambitious South African businesses ready to move beyond generic email blasts and build genuine, lasting customer relationships, Mondli Solutions offers a smarter approach.

A person works on email marketing with floating email icons surrounding the screen one has a green checkmark conveying productivity

Email Marketing That Looks as Good as It Performs

Stunning design meets smart strategy to grow your South African business. We create beautiful, responsive email campaigns that capture attention and drive conversions.

In today’s crowded digital landscape, your message needs to do more than just arrive. It needs to captivate. At Mondli Solutions, we believe that world-class email marketing is the perfect fusion of breathtaking design and data-driven strategy. As a leading South African web design agency, we bring an unparalleled eye for aesthetics to the science of direct communication. We don’t just send emails; we create brand experiences that land in the inbox with impact, build lasting customer relationships, and deliver measurable results.

Forget generic templates and uninspired copy. It’s time for an email marketing approach that truly reflects the quality of your brand.

Does This Sound Familiar?

If you’re like many ambitious South African businesses, you understand the potential of direct-to-customer communication, but you might be facing some frustrating hurdles. The world of email marketing can be complex, and it’s easy to feel like your efforts aren’t hitting the mark. See if any of these common challenges resonate with you:

  • Your current emails look generic and fail to represent your brand’s quality. You have a fantastic brand, but your emails look like they could have been sent by anyone. They lack the professional polish and unique identity that sets you apart.
  • You’re worried your campaigns look broken or unprofessional on mobile phones. With a huge portion of South Africans opening emails on their smartphones, you can’t afford for your designs to fail on smaller screens. A broken email is a broken brand impression.
  • You have website traffic but struggle to turn one-time visitors into loyal customers. People visit your site, maybe even browse a little, but then they leave. You know you need a reliable way to stay in touch, nurture those leads, and encourage them to come back.
  • You lack the time or design expertise to create truly compelling email campaigns. You’re busy running your business. You don’t have the hours to wrestle with clunky editors or the design skills to create campaigns that truly pop.
  • You’re concerned about POPIA compliance. The Protection of Personal Information Act is a serious consideration, and you want to ensure your email marketing efforts are fully legal and build trust, rather than create risk.

If you nodded along to any of these points, you’re in the right place. Mondli Solutions provides specialised email marketing services designed to solve these exact problems.

Our Three Pillars of Email Marketing Success

To stand out in a competitive market, a successful email marketing strategy needs to be built on a solid foundation. At Mondli Solutions, our approach is holistic, combining our core design strengths with technical excellence and a relentless focus on results. This is what makes our email marketing agency different.

  • Stunning, On-Brand Design

    We go beyond templates. Your brand is unique, and your emails should be too. Our heritage as a premier web design agency means we have design in our DNA. Our team of expert designers crafts custom, visually striking emails that reinforce your brand identity, tell a compelling story, and make you stand out in a crowded inbox. From elegant newsletters to high-impact promotional offers, we ensure every pixel is perfect and every communication is a masterpiece of your brand. This commitment to professional design is what builds brand credibility and captures subscriber attention from the moment they open your email.

  • Flawless Technical Execution

    Beauty is nothing without performance. A stunning design is useless if it breaks in certain inboxes or fails to load on a mobile device. Our developers are technical heavyweights, obsessed with ensuring every email we build is perfectly responsive and renders flawlessly across all major email clients—including the notoriously tricky ones like Outlook, Gmail, and Apple Mail.5 We handle the complex coding and rigorous testing so you can have complete confidence that your message gets through, looking exactly as intended, every single time. This robust execution is the backbone of effective email marketing.

  • Strategic, Measurable Growth

    Great design must drive results. We are not just artists; we are growth partners. We develop data-driven email marketing strategies focused on achieving your specific business goals, whether it's growing your subscriber list, increasing engagement, nurturing leads, or boosting your bottom line. We believe in the power of measurement. We track what matters: open rates, click-through rates, conversions, and ROI, and provide you with clear, actionable reports. This allows us to continuously optimise your campaigns for better and better performance.

Our Comprehensive Email Marketing Services

We offer a complete suite of email marketing services tailored to the needs of South African businesses. Whether you need a full-service partner to manage your entire strategy or expert help with a specific component, Mondli Solutions has the expertise to elevate your brand’s communication.

  • Email Strategy & Audits

    A great journey starts with a great map. We don't believe in guesswork. Our process begins with a deep dive into your business, your audience, and your objectives. We can perform a comprehensive audit of your existing email marketing efforts to identify strengths, weaknesses, and opportunities. From there, we develop a bespoke, objective-driven strategy that provides a clear roadmap for success, ensuring every campaign is purposeful and aligned with your goals.

  • Custom Template Design & Development

    Empower your team with beautiful, reusable, and easy-to-use email templates. We specialise in designing and coding bespoke templates that are not only stunningly on-brand but also robust and flexible.5 Whether you use Mailchimp, Klaviyo, Brevo, or another platform, we’ll provide you with a master template that makes creating professional, consistent campaigns a breeze for your in-house team. This is a core part of our email marketing services.

  • Full-Service Campaign Management

    Let us handle everything from start to finish. Our full-service campaign management is the perfect solution for businesses that want to leverage the power of email marketing without the day-to-day hassle. We take care of the entire process: strategic planning, content creation and copywriting, design, list segmentation, scheduling, sending, and performance analysis. From your weekly newsletters to your biggest annual promotions, we manage it all with precision and flair.

  • Automation & Customer Journeys

    We turn your email marketing into a 24/7 automated sales and relationship-building machine by designing powerful workflows that deliver the right message at the right time. It all begins with a compelling welcome series to onboard new subscribers and build immediate trust. From there, our automations work to drive revenue directly, re-engaging e-commerce customers with abandoned cart reminders and guiding prospects through the sales funnel with strategic lead nurturing sequences. To ensure long-term success and profitability, we keep your list healthy with targeted re-engagement campaigns to win back inactive subscribers, and foster true brand loyalty with personalised touches like automated birthday and anniversary emails.

  • List Growth & Lead Magnet Creation

    An email marketing program is only as powerful as the list behind it. We don't just help you talk to your audience; we help you grow it. We work with you to develop effective on-site strategies, including compelling lead magnets (like guides, checklists, or exclusive discounts) and optimised opt-in forms to turn your website visitors into loyal subscribers. We focus on building a high-quality, engaged list the right way—with full consent and a focus on value.

  • Reporting & Analytics

    We believe in transparency and accountability. With our email marketing services, you'll never be in the dark about your performance. We provide regular, easy-to-understand reports that go beyond vanity metrics. We show you what's working, what's not, and what we're doing to improve your results over time. We track key performance indicators (KPIs) like deliverability, open rates, click-through rates (CTR), conversion rates, and overall ROI to ensure your investment is paying off.

Our Proven Process for email marketing Success

Structure and strategy are the keys to repeatable success. We follow a clear, collaborative four-stage process inspired by the best in the industry, ensuring we are aligned with your vision every step of the way. This is how we deliver exceptional email marketing results.

Discovery & Strategy Blueprint

We begin with a deep dive into your business, brand, and specific commercial goals. By understanding your unique position in the South African market, we develop a bespoke email marketing strategy that is perfectly aligned with your objectives.

Audience Segmentation & Growth

Your audience is your greatest asset. We analyse and segment your existing contacts to enable highly personalised messaging. We then implement proven strategies to grow your list with engaged, high-quality subscribers ready to hear from you.

Compelling Content & Design

This is where our design expertise shines. Our team writes persuasive copy and creates stunning, on-brand email templates that are fully responsive. Every email is designed to capture attention, communicate your message clearly, and drive action across all devices.

Technical Build & Automation

We manage the complete technical setup and integration with your chosen email platform. This includes building the powerful automated workflows—from welcome series to abandoned cart reminders—that form the backbone of your 24/7 marketing engine.

Meticulous Launch & Management

Before any campaign goes live, we conduct rigorous testing to ensure flawless rendering on all major email clients and devices. We then manage the launch with precision, guaranteeing your message is delivered perfectly to your audience.

Performance Reporting & Optimisation

Our work continues long after an email is sent. We provide clear, insightful reports on key metrics like open rates, click-through rates, and conversions. We use this data to constantly refine your strategy, ensuring your campaigns become more effective over time.

Email marketing platforms we master

While some agencies lock you into a single ecosystem, we believe in flexibility and using the right tool for the job. Our team has deep, hands-on expertise across the most popular and powerful email marketing platforms used by businesses in South Africa and around the world.

Mailchimp: The world’s most popular platform, known for its user-friendly interface and powerful features for small and growing businesses.

Klaviyo: The go-to choice for e-commerce businesses, offering deep integration with platforms like Shopify and advanced segmentation capabilities.

Brevo (formerly Sendinblue): An excellent all-in-one platform that combines email marketing with SMS, chat, and CRM functionalities.

GetResponse: A comprehensive solution that includes not just email marketing, but also landing pages, conversion funnels, and webinar hosting tools.

And many more… Our skills are adaptable, and we are confident working with a wide range of other professional email service providers (ESPs).

Email marketing South Africa Pricing

We believe in clarity and partnership. Unlike many agencies that hide their prices behind a “contact us” button, we believe in transparent pricing. We’ve created clear, tiered packages to suit businesses of different sizes and needs here in South Africa. All prices are in South African Rand (ZAR) and billed monthly.

R2499

per month

Starter Package

Ideal for small local businesses & startups.

  • Up to 500 contacts
  • Custom Email Template Design
  • 2 Managed Campaigns per Month
  • Basic List Segmentation
  • Automated Workflow Setup (e.g., Welcome Series, Newsletter)
  • Monthly Performance Report
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R3499

per month

Growth Package

For growing businesses needing broader reach.

  • Up to 1500 contacts
  • Custom Email Template Design
  • 4 Managed Campaigns per Month
  • Advanced Segmentation & Personalisation
  • Automated Workflow Setup (e.g., Welcome Series, Newsletter)
  • Monthly Performance Report
Request a call back

R4999

per month

Pro Package

For established businesses aiming for significant impact.

  • Unlimited contacts
  • Custom Email Template Design
  • 8 Managed Campaigns per Month
  • Advanced Segmentation & Personalisation
  • Automated Workflow Setup (e.g., Welcome Series, Newsletter)
  • Monthly Performance Report
Request a call back

Email Marketing Services Frequently Asked Questions

We’ve gathered some of the most common questions we receive about our email marketing services. If you have a question that isn’t answered here, please don’t hesitate to reach out.

What kind of return on investment (ROI) can I realistically expect?

While results vary by industry, email marketing consistently delivers one of the highest ROIs of any digital channel, with global averages often cited at 42:1. Our focus is on creating a strategy that maximises your specific return by driving tangible outcomes like sales, qualified leads, and customer retention.

How do you ensure my emails look right in Outlook and on iPhones?

This is a core part of our technical expertise. Our development team uses best-practice coding and conducts rigorous testing across dozens of email clients and devices (including all major versions of Outlook, Gmail, Apple Mail, and various mobile devices) to ensure your emails render perfectly everywhere.5 We solve these technical headaches so you don’t have to.

How does Mondli Solutions ensure my email marketing is POPIA compliant?

We build POPIA compliance into our strategy from the ground up. This includes ensuring proper consent is obtained through double opt-in methods, managing subscriber data securely, providing clear identification in every email, and making the unsubscribe process simple and immediate.4 We stay up-to-date on the regulations to give you peace of mind.

I don't have a subscriber list. Can you help me build one?

Absolutely. List building is a fundamental part of our email marketing services. We’ll work with you to create compelling lead magnets and strategically place optimised sign-up forms on your website and other digital properties to start building a high-quality list of engaged, potential customers from scratch.

How long does it take to see results from email marketing?

You can often see initial results—like opens and clicks—from your very first campaign. However, the true power of email marketing lies in building relationships and momentum over time. Strategic results, such as significant increases in leads and sales, typically become more apparent within 3 to 6 months of consistent, optimised campaign execution.

Why should I invest in professional design for my emails?

In a crowded inbox, design is your first impression. Professional design does more than just look good; it builds brand credibility, increases trust, improves readability, and makes your call-to-action more compelling.5 A well-designed email is more likely to be read and acted upon, directly impacting your campaign’s success. As a design-led agency, this is our speciality.

Ready for Email Marketing That Gets Noticed?

It’s time to stop blending in and start standing out. If you’re ready to harness the power of a design-led, results-driven email marketing strategy, we’re ready to help.
Let’s discuss how our expert approach can help you connect with customers, build your brand, and grow your business in the South African market.

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